The second-hand marketplace Members Voice Anger About Sizing Changes
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
This online marketplace has updated its measurement guidelines for female and kids' apparel without notifying all users about the change.
Social Media Backlash
Many shoppers and sellers are expressing on platforms stating that platform listings now display a different size category versus the original listing because of the remapping.
The company said the new system was more in line with comparable marketplaces.
They have suggested members to examine their items and adjust the sizing manually when needed, which has left users frustrated.
Sizing System Changes
Earlier, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement was previously a 12 but is now a UK 16-18.
Shopper Experiences
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, stated items she posted with size 14 tags were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Necessary Adjustments
Charlotte Lunn, based in Derby, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she stated.
Platform Context
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: previously, the service retracted a modification concerning shipment methods following member complaints.
